Klein Karoo Biltong (Pty) Ltd t/a Africa Harvest Exporters ('Africa Harvest Exporters', 'us', 'we', or 'our') operates the https://www.africaharvestexporters.com/ website (the 'Service').

This page outlines our policies regarding the collection, use, and disclosure of data when you use our Service and the choices you have regarding that data.

We use your data to provide and enhance our Service.

By using the Service, you consent to the collection and use of information as described in this policy.

Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions, which are accessible from https://www.africaharvestexporters.com/.

Business and Contact Information:

In the course of providing our services, we may request certain business and contact information to facilitate communication and transactions.

This information may include, but is not limited to:

Business email address

Company name

VAT or Tax Identification Number

Contact person's first and last name

Business phone number

Business address, region, postal code, and city

Website Usage and Cookies:

We may also collect data related to your interaction with our website, including the use of cookies and other tracking technologies.

This data helps us improve our website's functionality and user experience.

To enhance the performance and user experience of our website, Africa Harvest Exporters may collect information on how the Service is accessed and used ('Website Usage Data'). This data may include, but is not limited to:

Your computer's Internet Protocol (IP) address Browser type and version Pages visited on our website Date and time of website visits Duration of time spent on specific pages Unique device identifiers Other diagnostic data related to website access and usage.

Africa Harvest Exporters utilizes cookies and similar tracking technologies to monitor website activity and store certain information.

Cookies are small data files that may contain an anonymous unique identifier. These files are sent from our website to your browser and stored on your device.

We also employ other tracking technologies, such as beacons, tags, and scripts, to collect and analyze website usage data, thereby improving our Service.

You have the option to configure your browser to reject all cookies or to receive notifications when cookies are sent.

However, please note that disabling cookies may limit your access to certain features and functionalities of our website.

Africa Harvest Exporters employs the following types of cookies to enhance website functionality and user experience:

Session Cookies: These cookies are essential for the operation of our website, enabling core functionalities and secure access to our services.

Preference Cookies: These cookies allow our website to remember your preferences and settings, such as language preferences or display options, to provide a more personalized experience.

Security Cookies: These cookies are used to ensure the security of our website and protect against unauthorized access or malicious activity.

Africa Harvest Exporters uses the collected data for the following purposes:

To provide and maintain our website and services, ensuring optimal functionality and user experience.

To create and manage your business account, identify you as a user, and personalize your website experience.

To notify you of important updates or changes to our services, policies, or logistical information.

To enable your participation in interactive features of our website, when applicable.

To send you relevant promotional information, such as newsletters or updates on product availability and market trends.

You will have the option to opt-out of these communications at any time.

To send you essential administrative communications, including order confirmations, logistical updates, policy changes, and security alerts.

To provide customer support and address your inquiries or concerns.

To analyze website usage and market trends to improve our services and offerings.

To monitor website activity and ensure the security and integrity of our platform.

To detect, prevent, and resolve technical issues related to our website and services.

To respond to your comments, feedback, or inquiries promptly and efficiently.

Your information, including business and contact data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Africa Harvest Exporters processes data in South Africa.

If you are located outside of South Africa and choose to provide information to us, you acknowledge that we may transfer data, including business and contact data, to South Africa and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, constitutes your agreement to this transfer.

Africa Harvest Exporters will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your data to an organization or country unless adequate controls are in place, including the security of your data and other business information.

Africa Harvest Exporters may disclose your business and contact data in the good faith belief that such action is necessary to:

Comply with applicable legal obligations, including export regulations, food safety standards, or court orders.

Protect and defend the rights or property of Africa Harvest Exporters.

Prevent or investigate potential wrongdoing related to our services or business operations.

Protect the safety and security of our customers, partners, or the public.

Protect Africa Harvest Exporters against legal liability.

The security of your business data is a priority for Africa Harvest Exporters. However, it's important to acknowledge that no method of data transmission over the internet or electronic storage is entirely secure.

While we implement commercially reasonable measures to protect your data, we cannot guarantee absolute security.

To enhance data security, we utilize SSL (Secure Sockets Layer) certificates to encrypt data transmitted between your browser and our website.

This helps protect your information during online transactions and interactions.

We also employ industry best practices for data storage and access controls to minimize the risk of unauthorized access.

Africa Harvest Exporters may engage third-party companies and individuals ('Service Providers') to facilitate our services, perform tasks on our behalf, or assist us in analyzing website usage and business operations.

These Service Providers may include logistical partners, IT support, or market research firms.

These Service Providers are granted access to your business and contact data solely for the purpose of performing their assigned tasks on our behalf.

They are contractually obligated to maintain the confidentiality of this data and are prohibited from disclosing or using it for any other purpose.

Africa Harvest Exporters may utilize Google Analytics, a third-party web analytics service provided by Google, to monitor and analyze website traffic and usage patterns.

Google Analytics tracks and reports website activity, providing us with valuable insights to improve our Service.

Google uses the collected data to track and monitor website usage, which is then shared with other Google services.

Google may also use this data to personalize advertisements within its own advertising network.

You have the option to opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing website activity information with Google Analytics.

For detailed information regarding Google's privacy practices, please refer to the Google Privacy & Terms web page.

The Africa Harvest Exporters website may contain links to external websites that are not operated by us.

Clicking on a third-party link will redirect you to that website.

We strongly recommend that you carefully review the privacy policy of every website you visit.

Africa Harvest Exporters has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We encourage users to exercise caution and make informed decisions when visiting external links.

The Africa Harvest Exporters website and services are intended for use by businesses and professionals, and are not directed towards individuals under the age of 18.

We do not knowingly collect personally identifiable information from individuals under the age of 18.

If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us immediately.

If we discover that we have collected personal data from a child under 18 without verified parental consent, we will take immediate steps to remove that information from our servers.

Africa Harvest Exporters may update this Privacy Policy periodically to reflect changes in our data handling practices or legal requirements.

We will notify our business partners of any significant changes by posting the revised Privacy Policy on this page.

Prior to the effective date of any substantial changes, we will communicate these changes via email and/or a prominent notice on our website.

We will also update the "Last Updated" date at the bottom of this Privacy Policy.

We advise our business partners to regularly review this Privacy Policy for any updates.

Changes to this Privacy Policy are effective upon posting on this page.

For any questions or inquiries regarding this Privacy Policy, please contact us at info@africaharvestexporters.com.

Last Updated: 21/03/2025.